In 2018, the Customer Relationship Management landscape continues to evolve as customers re-think the best role for this layer in their engagement technology stacks.
Are you in the market for a new CRM platform or rethinking your current investment? Thinking about divorcing your current vendor? If so, this webinar is for you.
In this fast-paced replay, you’ll learn about factors that are changing the CRM landscape and what you should consider if you’re selecting a CRM system in 2018. You'll learn about the most important criteria when creating a shortlist, what should really be in that (brief) RFP, and how to plan a vendor demo that's meaningful and useful to you.