By now, most large enterprises have evolved multiple — often overlapping — stacks across the customer experience spectrum: for Marketing, Sales, Service & Support, Advertising, and Web/DX. Customers expect you to engage coherently and consistently with you regardless of channel and continue doing so when new channels emerge.
But how do you make sure you've got the right tools in your stack that will allow your team to create the optimal omnichannel experiences that you desire?
Join Jarrod Gingras, in this fast paced briefing, as he helps guide your future stack investments toward supporting omnichannel needs.
